1. Fees are divided into three installments across two academic terms (September to December, and January to May) and you are committed to the full term once you enroll. If you are paying the fees in installments then you commit to pay the full fees of the term.

2. Fees must be paid to ensure your reservation in any class and are due on the 1st of September (Term 1), 1st of January (first installment of Term 2) and 1st of April (second installment of Term 2). If you will not be continuing the full year of classes, we require 7 days written notice to info@bants.ie

3. Fees are refundable up to 7 days before class begins.

4. We do not offer trial classes as we feel one class is not enough to determine if this activity will be a good fit. Instead we offer new students a 3 week change of mind period whereby if after 3 weeks you are not sure the class is a good fit for your child we will provide a refund of the remaining balance. Note that this applies to new students only.

5. We use a software called Teach N Go to manage ongoing payments, host our school calendar, share documents, and provide updates. New students will be provided details for how to set up an account and log in before the beginning of their first term and will use this for future payments. 

6. Email is our main mode of communication. We will email your preferred email and any secondary email you provide with relevant updates around important dates, events such as exams, shows and competitions and so on. In time sensitive matters we also send mobile notifications through the Teach n Go app which you will receive if you have the app on your phone and notifications turned on. 

7. We require that you let us know of any relevant medical or other needs that your child might have that would allow us to best support them in our teaching. 

8. In Term 2 all students except Step 1 and Youth Theatre students participate in a public performance in a professional theatre. You will be given the dates of this performance at the start of term and you are required to let us know if your child will not be available. Otherwise they will be expected to attend and to be onsite a few hours before their show time for the technical rehearsal.

9. We offer a Talent Agency service at Betty Ann Norton Theatre School and all students have the option to be represented by our agency and put forward for auditions. A request form for casting details will be sent at the beginning of a new term and you will be required to fill this out to be registered. If you agree to be part of the agency then you agree to photos/videos/details of your child being shared with casting agents. If your child is successful in securing a role that has a fee attached then we charge a 10% management fee.

10. Please be aware that occasionally photos and videos of classes may be taken by teachers or other staff members. In class performances, footage may be taken by other parents. We may use these on our website, brochures and social media. If you do not consent to the usage of photos/videos let us know when booking through the website or write to us at info@bants.ie